Website Maintenance Packages
We offer three levels of website maintenance packages: Basic, Standard & Pro. All packages are designed around sites that utilise content management systems, we specialise in Wordpress & Joomla but work with many other systems so call us if you are unsure and we'll be happy to quote for any system.
If you have multiple sites or require other options we can tailor packages and offer multisite discounts, get in touch to discuss your requirements and read more below on the details of what we offer.
Basic
£29 Per Month
Perfect for Wordpress or Joomla sites that require frequent upgrades, monitoring and daily backups to keep them secure.
- CMS & plugin updates **
- Daily backups
- 24/7 uptime monitoring
- Website hosting (optional +£10)
(up to 2GB) * - SSL certificate (included with hosting)
Standard
£79 Per Month
Great for Wordpress or Joomla sites requiring backups, system upgrades and regular content changes or improvements.
- CMS & plugin updates **
- Daily backups
- 24/7 uptime monitoring
- Website hosting (optional +£10)
(up to 5GB) * - SSL certificate (included with hosting)
- 2 hours of website support
- Phone support
- Email support
- Client portal
Pro
£389 Per Month
Ideal for websites looking for complete website management including long term search engine ranking improvement.
- CMS & plugin updates **
- Daily backups
- 24/7 uptime monitoring
- Website hosting (optional +£10)
(up to 10GB) * - SSL certificate (included with hosting)
- 3 hours of website support
- Phone support
- Email support
- Client portal
- Site audit report
- Site performance report
- 10 hours Search Engine Optimisation
* Websites with high traffic may require a dedicated server, we will work with you to tailor a hosting package if your site requires dedicated resources.
** Plugins and extensions requiring a license for updates will be charged additionally to the monthly fee.
More details about our website maintenance packages
Our maintenance plans come with many features. The following explains the various options in more detail but if you would like to discuss your requirements please call us on 01483 338 987 or email for more information.
Website hosting
We host sites on our UK based servers which we monitor 24/7. Hosting is optional, but we utilise the best server hardware, coupled with fantastic security software including multiple firewalls, host intrusion prevention and realtime malware & virus scanning.
Backups
Problems happen, its impossible to stop hackers, hardware failures or simple human error, to protect against this its essential to have regular backups of your website. All our maintenance packages include daily backups stored on the Amazon S3 network.
CMS & plugin updates
Our maintenance plans are designed for websites that use Content Management Systems such as Wordpress or Joomla. These systems require frequent updates to ensure security. All of our packages include this by default, its essential in helping to secure a website.
SSL certificate
If you include our hosting services, you will have a dedicated IP address and Comodo SSL certificate. SSL certificates have become essential for all websites. We use paid certificates rather than free Let's Encrypt certificates to ensure maximum browser support.
Website support
Website support provides time each month for us to help make updates to your website. Whether it be simple web design changes, adding blog posts, changing existing web page content, image editing or fixing problems you let us know any issues you're having and we'll fix them.
24/7 uptime monitoring
No one knows when something might go wrong, or a temporary issue can cause outages, that's why our plans all include 24/7 monitoring. We're alerted the minute a website goes down and can react and help to fix problems as soon as possible, without you needing to contact us.
Email support
Phone support
We welcome calls to our office number and are happy to discuss any issues or requirements you may have. If we're on other calls or away in meetings our voicemail is regularly checked and we always respond to messages as quickly as we can.
Client portal
Utilising our ticketing system our customers can have access to their own portal. Perfect for raising issues and seeing work streams of ongoing jobs. You and your colleagues can login any time to see what we're working on.
Site audit report
Our SEO Pro package includes an audit of your site which includes many technical factors such as broken links, missing meta titles and many other factors which can help with search engine ranking.
Site performance report
Our SEO Pro plan include a monthly report to see how well your site is performing on speed, such as page loading time. If issues are found we'll work to fix them as quickly as possible.