Website Maintenance & Support Services
With our website maintenance and support packages, we look after your website for you. Our experts will update and improve your websites CMS and security, host your site on our UK servers and take regular backups from as little as £39 per month.
Maintenance cover options include...
- System upgrades to CMS
e.g. Wordpress, Joomla, Prestashop, Magento and others
- Security updates and improvements
protecting your site against cyber attacks, hacking and free from viruses
- Content updates
such as text and image changes, blog posts, product price changes and other content changes as required
- Website backups
stored on the Amazon S3 network ensuring backups are always available
- 24/7 monitoring
alerting us to issues within 1 minute of them happening
- Managed website hosting
on super fast UK based servers
- 30 day rolling contracts
cancel anytime with just 30 days notice
Do I need website maintenance services?
Having a website is a great tool and essential in today's digital environment. It gives potential customers insight into your business, where you are, when you're open and of course what you sell. But it's only useful if people can actually find it!
There is so much competition out there you need to be sure your website ranks well for your target customers. There are many elements to making this happen, but one of the most important is ensuring it's kept up to date, and not just from the technology it's built with, the content must be recent.
If your latest news posting is from a year ago people may think you've not been keeping up with the latest developments and the search engines, such as Google, will almost certainly rank your competitor's website higher if their news is more recent than yours.
We know it takes time to publish updates to your website, you may only access it once or twice a year, and it's often a pain trying to find the username and password your website developer emailed you, and that's where we can help. Send us your update, and we'll do it for you, but that's not all, we can include managed website hosting, take regular website backups, provide web design services or help with Search Engine Optimisation to get your website above your competitors.
What does it cost?
We have two options:
1. Monthly website maintenance packages
Our monthly option provides website hosting with SSL, website backups and system upgrades from as little as £39 per month. More features such as support time, 24/7 monitoring and SEO are also available as extra's to create a bespoke package for your business.
The monthly plan is the perfect option to ensure your website system is kept up to date, helping to keep it as secure as possible from viruses and hackers. Adding support time to your package means we can also help with content updates, freeing up your time whilst ensuring your site remains fresh and current. View all our maintenance packages here.
2. Ad-hoc / Pay As You Go
This works well for many of our customers giving you the option to pay an hourly rate of £35 for any required system updates, content changes, search engine optimisation or any other type of changes/fixes required on your website as and when you need.
There is a minimum one hour charge of £35 for any type of update, however, we will accrue the time spent on your account over a calendar month which means if you use less than an hour you will be charged the full £35 but anytime over the hour is charged by the minute, for example an extra 30 minutes would cost you £17.50, we do not continue to round up for each change.
Benefits of a monthly maintenance package
- Priority on requests
- Managed website hosting
- Backups stored safely off-site
- New features and functions added as and when they are needed
- We'll inform you if things are getting a little outdated and help with updating content with your input
- Advice on improvements to your site as we keep abreast of the latest innovations