Website Maintenance & Support Services

With our website maintenance plans, we look after your site for you. Our experts will update and improve your sites CMS (Content Management System) and online security, host your site on our UK servers and take daily backups from as little as £39 per month.

Maintenance services include:

  • System upgrades to CMS
    e.g. Wordpress, Joomla, Prestashop, Magento and others
  • Security updates and improvements 
    protecting your site against cyber attacks, hacking and free from viruses
  • Content updates
    such as text and image changes, blog posts, product price changes and other content changes as required
  • Daily backups
    stored on the Amazon S3 network ensuring backups are always available
  • 24/7 monitoring
    alerting us to issues within 1 minute of them happening
  • Managed website hosting
    on super fast UK based servers
  • 30-day rolling contracts
    cancel anytime with just 30 days notice

 

Why do I need website maintenance?

Having a website is a great tool and essential in today's digital environment. It gives potential customers insight into your business, where you are, when you're open and of course what you sell. But it's only useful if people can find it!

There is so much competition out there you need to be sure your site ranks well for your target customers. There are many elements to making this happen, but one of the most important is ensuring it's kept up to date, and not just from the technology it's built with, the content must be recent.

If your latest news posting is from a year ago people may think you've not been keeping up with the latest developments and the search engines, such as Google, will almost certainly rank your competitor's site higher if their news is more recent than yours.

We know it takes time to publish updates, you may only access it once or twice a year, and it's often tricky tracking down the username and password your developer emailed you, and that's where we can help. Send us your update, and we'll do it for you!

But that's not all; we can include managed website hosting, take regular backups, provide web design services or help with SEO to get your website above your competitors.

How much does it cost for website maintenance?

We have two options:

1. Monthly maintenance packages from £39
Our monthly option provides fast UK hosting with an SSL certificate, regular backups and system upgrades from as little as £39 per month. More features such as regular support time and SEO are also available as extra's to create a bespoke package for your business.

The monthly plan is the perfect option to ensure your site's CMS is kept up to date, helping to keep it as secure as possible from viruses and hackers. Adding support time to your package means we can also help with content updates, freeing up your time while ensuring your site remains fresh and current. View all our maintenance packages here.

2. Ad-hoc / Pay As You Go from £35
Our ad-hoc works well for many of our customers giving you the option to pay an hourly rate of £35 for any required system updates, content changes or any other type of changes/fixes on your website as and when you need. You email or call us with your requirements; we'll quote you a price and then get on with the updates as soon as you give us the go-ahead.

There is a minimum one hour charge of £35 for any update; however, we will accrue the time spent on your account over a calendar month which means if you use less than one hour, you will be charged the full £35 but anytime over the hour is charged by the minute. For example, an extra 30 minutes would cost you £17.50. We do not continue to round up for each change.

 

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