Website Maintenance & Support Services

website maintenance servicesIs your website in need of updating but you don't have the time or resources to take care of it? Let us help with our website maintenance and support services.

Prices start from as little as £29 per month and cover options such as...

  • System upgrades to CMS
    e.g. Wordpress, Joomla, Prestashop, Magento
  • Content updates
    such as text and image changes, blog posts, product price changes etc
  • Website backups
    stored on the Amazon S3 network ensuring global backups are always available
  • 24/7 monitoring
    alerting us to issues when they happen
  • Managed website hosting
    on UK based servers
  • 30 day rolling contracts
    cancel anytime with just 30 days notice



Do I need website maintenance services?

Having a website is great and almost mandatory in this day and age, it gives potential customers insight into your business, where you are, when you're open and of course what you sell. But its only useful if people can actually find it!

There is so much competition out there you need to be sure your website ranks well for your target customers. There are many elements to making this happen but one of the most important is ensuring its kept up to date, and not just from the technology its built with, the content must be recent.

If your latest news posting is from a year ago people may think you've not been keeping up with the latest developments and the search engines, such as Google, will almost certainly rank your competitors website higher if their news is more recent than yours.

We know it takes time to publish updates to your website, you may only access it once or twice a year and its often a pain trying to find the username and password your website developer emailed you, and thats where we can help. Send us your update and we'll do it for you, but thats not all, we can include managed website hosting, take regular website backups, provide web design services or help with Search Engine Optimisation to get your website above your competitors.


What does it cost?

We have two options:

1. Monthly website maintenance packages
This option provides website hosting, website backups and system upgrades from £29 per month. More features such as support time, 24/7 monitoring and SSL certificates are also availale.

A monthly plan is the perfect option to ensure your website system is kept up to date, helping to keep it as secure as possible from bugs that may be a way in for hackers. Including support time each month to help with content updates will help free up your time as well as ensure your site remains fresh and current. View all our maintenance packages here.

2. Ad-hoc / Pay As You Go
This works well for many of our customers giving you the option to pay an hourly rate of £35 for any required system updates, content changes, search engine optimisation or any other type of changes/fixes required on your website as and when you need.

There is a minimum one hour charge of £35 for any type of update, however, we will accrue the time spent on your account over a calendar month which means if you use less than an hour you will be charged the full £35 but anytime over the hour is charged by the minute, for example an extra 30 minutes would cost you £17.50, we do not continue to round up for each change.


Benefits of a monthly maintenance package

      • Priority on requests
      • Managed website hosting
      • Backups stored safely off-site
      • New features and functions added as and when they are needed
      • We'll inform you if things are getting a little outdated and help with updating content with your input
      • Advice on improvements to your site as we keep abreast of the latest innovations