Website Maintenance & Support Services

With our website maintenance and support packages, we look after your website for you. Our experts will update and improve your websites CMS and security, take backups and update your content from as little as £29 per month or £345 a year.

Maintenance cover options include...

• System upgrades to CMS
  e.g. Wordpress, Joomla, Prestashop, Magento
• Security updates and improvements 
  protecting your site against cyber attacks and hacking and free from viruses
• Content updates
  such as text and image changes, blog posts, product price changes etc
• Website backups
  stored on the Amazon S3 network ensuring global backups are always available
• 24/7 monitoring
  alerting us to issues when they happen
• Managed website hosting
  on UK based servers
• 30 day rolling contracts
  cancel anytime with just 30 days notice (not applicable for yearly plans)

Do I need website maintenance services?

Having a website is a great tool and essential in today's digital environment. It gives potential customers insight into your business, where you are, when you're open and of course what you sell. But its only useful if people can actually find it!

There is so much competition out there you need to be sure your website ranks well for your target customers. There are many elements to making this happen but one of the most important is ensuring its kept up to date, and not just from the technology its built with, the content must be recent.

If your latest news posting is from a year ago people may think you've not been keeping up with the latest developments and the search engines, such as Google, will almost certainly rank your competitors website higher if their news is more recent than yours.

We know it takes time to publish updates to your website, you may only access it once or twice a year and its often a pain trying to find the username and password your website developer emailed you, and thats where we can help. Send us your update and we'll do it for you, but that's not all, we can include managed website hosting, take regular website backups, provide web design services or help with Search Engine Optimisation to get your website above your competitors.

What does it cost?

We have three options:

1. Monthly website maintenance packages
Our monthly option provides website hosting, website backups and system upgrades from as little as £29 per month. More features such as support time, 24/7 monitoring and SSL certificates are also available as bolt-on extra's to create a bespoke package for your business.

The monthly plan is the perfect option to ensure your website system is kept up to date, helping to keep it as secure as possible from viruses and hackers. Adding support time to your package means we can also help with content updates, freeing up your time whilst ensuring your site remains fresh and current. View all our maintenance packages here.

2. Yearly website maintenance packages

Our yearly option provides website hosting, website backups and system upgrades from as little as £345 per year. Like the monthly package, additional bolt-on features are available such as support time, 24/7 monitoring and SSL certificates.

A yearly plan ensures your website system is kept up to date every month, helping to keep it as secure as possible from viruses and hackers. Including support time each month to help with content updates will help free up your time as well as ensure your site remains fresh and current. View all our maintenance packages here.

3. Ad-hoc / Pay As You Go
This works well for many of our customers giving you the option to pay an hourly rate of £35 for any required system updates, content changes, search engine optimisation or any other type of changes/fixes required on your website as and when you need.

There is a minimum one hour charge of £35 for any type of update, however, we will accrue the time spent on your account over a calendar month which means if you use less than an hour you will be charged the full £35 but anytime over the hour is charged by the minute, for example an extra 30 minutes would cost you £17.50, we do not continue to round up for each change.

Benefits of a monthly maintenance package

• Priority on requests
• Managed website hosting
• Backups stored safely off-site
• New features and functions added as and when they are needed
• We'll inform you if things are getting a little outdated and help with updating content with your input
• Advice on improvements to your site as we keep abreast of the latest innovations